Events & Experiences

Santa's Winter Wonderland - From Bishops Lydeard

NEW ATTRACTIONS FOR 2019 Join us for a festive special, travelling between Bishops Lydeard and Crowcombe (snowcombe) to see Santa in his grotto.

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Santa's Winter Wonderland - From Bishops Lydeard

 

New Attractions for 2019 

Our Santa's Winter Wonderland takes you on a journey from Bishops Lydeard to Crowcombe (Snowcombe) Station (return).

Join us and visit Santa in his grotto, and experience a festive day to remember. 

Your journey will start with a magical visit to our welcome marquee at Bishops Lydeard where you will be served your refreshments to take onto the train. Adults will have the choice of tea, coffee, hot chocolate or an alcoholic beverage and a mince pie. Children will have the choice of cookie, a fruit drink or water. 

You will then board the steam service, and head to Santa's Winter Wonderland. At Snowcombe, you will find an array of attractions to explore with your family, including the all important Santa's Grotto, where all children will get the opportunity to receive a gift. We will also have an animatronic reindeer, elves workshop, and photo opportunity in Santas sleigh so please bring your cameras with you. 

We have also introduced evening services for this event, allowing our passengers to experience the magical Snowcombe lit up by Christmas lights.  

Our Christmas services are extremely popular so it is advised to book in advance.

 

Dates
14:00 Tickets available
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14:00 Tickets available
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18:00 Tickets available
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14:00 Tickets available
15:00 Tickets available
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Gallery
santa 1
Santa WW
Santa W2
Santa W3

 

Pricing
Ticket Type from 30th November - 15th December  Price
Adult Ticket  £18.50
Child Ticket  £16.50
Under 1 yrs old ticket £6.00

Ticket Type from 21st - 24th December 

Price
Adult Ticket  £20.00
Child Ticket  £18.50
Under 1 yrs old ticket £6.00

 

Terms and Conditions

All Santa Winter Wonderland ticket holders must start their journey at BISHOPS LYDEARD STATION. If searching for us using a satnav the postcode is TA4 3RU. 

Your ticket will be valid on the time and date selected only, it may not be possible to provide an alternative arrangement for those that arrive late, or arrive at the wrong station.

TERMS AND CONDITIONS

YOUR COMMITMENT TO US

When you confirm your purchase, you are accepting that these terms and conditions form the basis of any contract between West Somerset Railway PLC and yourself.

No contract exists between you and West Somerset Railway PLC for the sale of any tickets until we have received and accepted your order and received payment in full. Once cleared funds are received, there is a binding contract between us.

PRICES

The description and price of tickets you order will be shown on West Somerset Railway PLC website at the time you place your order. Prices are in UK Sterling and inclusive of any applicable taxes there are no surcharges whatsoever. Once you have paid, we will not increase the price of your tickets.

Prices displayed on the site are subject to change without notice. We accept most major credit and debit cards in partnership with our payment gateway.

ONLINE SECURITY

To ensure that your online shopping experience is secure, your credit / debit card details will be encrypted on a secure server to minimize the possibility of someone being able to read them as they are sent over the Internet.

LIMITATION OF LIABILITY

West Somerset Railway PLC total liability for in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise, arising in connection with the performance or contemplated performance of this agreement shall be limited to the price paid for the goods.

The limitation on any exclusion from liability contained in these conditions shall be subject to the provisions of second 2(1) of the Unfair Contract Terms Act 1977.

West Somerset Railway PLC will not be liable in any amount for failure to perform any obligation under this agreement if such failure is caused by the occurrence of any unseen event beyond its reasonable control including without limitation Internet and Communication outages, fire, flood, war, act of God or Mechanical Breakdown.

SEVERANCE

If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall remain in force.

REFUNDS & CANCELLATIONS

Unfortunately we cannot issue any refunds for cancellations.

ONLINE BOOKING

Once purchased on-line tickets may not be used in conjunction with any other offer. No ticket may be resold. We reserve the right to refuse entry to late arrivals.

Any discounts or offers on-line are available for limited quantities and periods only and shall not be available on bookings made by phone or in person.

Please bring along your email print out.

Prices are correct at time of going to press and are subject to change without notification.

TICKET TERMS AND CONDITIONS

  1. Please note that the West Somerset Railway reserve the right to cancel services if we do not have sufficient numbers to warrant the service running. In this instance an alternative time or date will be offered. 
  2. This ticket is issued subject to the Rules and Regulations of the West Somerset Railway PLC. Full details are available on request. 
  3. Please check your tickets as mistakes cannot be rectified. 
  4. It is the responsibility of the ticket holder to ascertain whether a service has been cancelled and the date and time of any rearranged service. If a service is cancelled or rescheduled, we will use reasonable endeavours to notify ticket holders of the cancellation once we have received the relevant authorisation from the West Somerset Railway PLC. Please note that we cannot guarantee that ticket holders will be informed of such cancellation before the date of travel. 
  5. The management reserves the right to refuse admission should patrons breach any Rules and Regulations of the West Somerset Railway PLC. The management may on occasions have to conduct security searches to ensure the safety of the patrons. 
  6. A £5 administration fee per booking will be charged for any subsequent booking alteration. No refunds will be given once tickets are issued. The Management cannot be held responsible for any tickets which are lost or stolen. West Somerset Railway PLC reserves the right to cancel ticket bookings which it reasonably suspects to have been made fraudulently. 
  7. The West Somerset Railway PLC operates a No Smoking policy this includes e-cigarettes. 
  8. The unauthorized use of photographic and recording equipment for public use is prohibited.
  9. The West Somerset Railway PLC accepts no responsibility for any personal property. 
  10. Ticket holders consent to filming and sound recording as visitors. 
  11. If a service is rescheduled, ticket holders will be offered tickets to the rescheduled service, equivalent to the face value of the ticket. If a service is cancelled, ticket holders will be offered travel on an alternative service (subject to availability) up to the value on the ticket.
  12. Purchase of a ticket does not guarantee a seat unless otherwise stated. 
  13. All of these terms and conditions are governed by English Law. 
  14. The ticket holder must comply with all relevant statutes, safety announcements and West Somerset Railway PLC regulations whilst visiting the railway. 
  15. Breach of any of these conditions or any unacceptable behaviour likely to cause damage, nuisance or injury shall enable the railway to refuse to carry you as a passenger. 
  16. Tickets may be restricted to a maximum number per person. We reserve the right to cancel tickets purchased in excess of this number.
  17. We may be unable to offer you an alternative service if you are late for a service or turn up to the wrong station. 

CONDITIONS OF CARRIAGE FOR BICYCLES, PERAMBULATORS AND ANIMALS - CONDITIONS OF CARRIAGE - PART 2, SECTION 4 4.

Additional Conditions applicable to Bicycles, Perambulators and Animals

  1. Passengers may take with them by train, bicycles, perambulators, push chairs, cats, dogs, or other small and inoffensive animals and birds and such articles as the Company may from time to time permit to be taken on payment of extra charges as applicable and providing the Company has suitable accommodation. These are carried at the company’s discretion and their decision is final.
  2. Animals are not allowed upon passenger's seating accommodation
  3. For reasons of hygiene, animals are not allowed in catering vehicles. This condition will not apply to assistance dogs accompanying registered persons..

 

BEFORE THE DATE OF TRAVEL 

If you have any requirements such as disabled access, please call us on 01643 704996 at your earliest convenience to discuss how we can ensure you have all the information you need to enjoy your visit. Please note disabled access is limited, we therefore will require as much notice as possible for additional requirements.

UPON ARRIVAL 

Please report to the welcome marquee on arrival no later than 30 minutes before your train is due to depart. This is where you will sign in and collect your refreshments. late arrivals may have issues collecting refreshments from the marquee and will not be able to board a later service if we have sold out the next service. 

It is important that you are in the marquee 10 minutes before the train is due to depart to ensure swift boarding. 

You will be called by carriage to the train for boarding. 

If you are wanting to sit with another family, please ensure you book your tickets at the same time and meet in the marquee to board the train together. Seats are not allocated

WHAT TO EXPECT FROM THE EVENT 

The event will take place from Bishops Lydeard, the train will travel to Crowcombe Heathfield where the majority of the event will take place. 

This year we have enhanced the offering at Crowcombe Heathfield to ensure that you and your family have the best possible day.

Additional attractions at Crowcombe Heathfield are covered by your ticket to travel. 

Each Adult ticket includes travel on the train, one small alcoholic drink or non alcoholic alternative, and a mince pie. Each Young Person ticket includes a small snack, drink, letter to santa crayons and paper, small gift and visit to Santa. Your refreshments can be collected from the welcome marquee before you board the train. 

The visit should take no longer than 1 1/2 hours.