West Somerset Railway

Current Vacancies

Advertised Vacancies

Customer Relationship Officer

Closing Date: 25th Apr 2018

This is a great opportunity to join the West Somerset Railway, recently voted “Best Heritage Railway” at the Group Travel Awards.

Part of a forward-thinking team, and reporting to the Head of Commercial, this is a front-line customer facing role, and responsibilities include cash handling, administration of group and individual bookings, support at WSR events and maintaining computer databases.

Two days are never the same at the West Somerset Railway, and the successful applicant should have a can-do attitude, the ability to offer excellent customer service skills, and to answer/resolve customer queries, both in person, over the telephone, by email and covering letter.

An element of weekend, early morning and late evening work may be required, depending upon operational requirements.

This is a part-time, 4 day,  Job Share with a salary of £13,146 pa [FTE £16,432 pa].

For further details contact [email protected] or call 01643 700390 for an application form and job description.  If you would like to informally discuss the role, please email Mark Hill, Head of Commercial at [email protected] with your contact details.

Completed applications should be returned under confidential cover by no later than mid-day 25 April 2018.

Anna Forster

HR Department, WSR,
The Railway Station,
TA24 5BG,

Email: [email protected]

Phone enquiries : 01643 700390

Volunteer Administrative Staff Vacancies (Full or Part time)

A number of volunteers are required at Minehead to undertake a variety of interesting and varied administrative duties. These include providing assistance to Directors and Managers within the Company.
Some of the positions are for part-time staff and job holders may work days and hours which suit their availability.

The positions will suit those with clerical experience in a busy environment. Applicants should be familiar with the use of PC's and spreadsheets.

If you, or anybody that you know, are interested, please submit brief details to [email protected] and somebody will contact you.