West Somerset Railway
The Railway Station
Tel: (+44) 01643 704 996
You will be emailed an order confirmation that will include your unique Booking Reference Number and a barcode that also contains this number.
When you arrive, please present your ticket on either your smart phone or present a printed copy on the train. If you don’t have a smart phone or a printer, please contact the railway direct where further arrangements can be made.
There will be no refunds offered for unused tickets. Depending on circumstance a standard day rover ticket may be exchanged for use at a later date. Refunds are only considered when the West Somerset Railway PLC are unable to run a service.
On completion of your order, you will be emailed a DigiTicket containing a barcode and a booking reference number. Present this ticket on arrival, or if you don’t have a printer, please bring them on the a smartphone.
On arrival please get straight on the train and present your tickets to the ticket inspector when requested.
Then you may bring your confirmation on a smartphone.
Depends on your journey, please see our timetable on our website for more details.
It is advised to arrive 30 minutes before your train departure time.
Car parking is available at key stations, some of which are pay and display. We have limited free parking at Bishops Lydeard, Crowcombe Heathfield, Stogumber, Williton, and Dunster. There are pay and display car parks at Watchet and Minehead.
To ensure that all your group requirements are met, we require all group bookings to be made by telephone on 01643 700398. Group bookings must be made no later than 7 days in advance of travel.
We have disabled access on all of our services, if you are concerned about accessibility then please contact us on 01643 704996.
You may purchase tickets on the day however we do offer some discounts for advanced bookings online bookings.
Toilets are available at most stations and on some of our services.