West Somerset Railway

General


  • Can I buy tickets on the day in 2021?

    Tickets must be purchased in advance of travel and will not be available on the day. Due to social distancing we have a limited number of tickets available on our services therefore booking early is advised. Tickets must be purchased 48 hours before your travel date. Please contact us on 01643 704996 if there is less than 48 hours before your travel date as depending on availability we may be able to assist you. 

  • Can I buy individual tickets in 2021?

    This year due to the covid restrictions in place, our tickets are being sold in tables of 2, 4 or compartments of 6 only. If you are an individual that wishes to travel, then a table for 2 will need to be purchased. 

  • I have a child who is under 5 travelling with us are they included in the numbers of a table for 2, 4 and compartment of 6?

    Our tickets are being sold in tables of 2, 4 and compartments of 6. It is important that all passengers travelling in your group are able to comfortably sit in the booked area only. Therefore, if you feel that you can all sit around a table or in a compartment without using additional space, then this is acceptable. Please do call us after purchasing your tickets to make us aware of the additional child and we can add this to your booking 01643 704996.  

  • Are there additional discounts available this year?

    We have kept the price as low as possible for our services this year, and therefore there are no further discounts available. 

  • I had tickets for 2020 which I couldn't use, can I use them this year?

    We are currently in the process of contacting ticket holders from last year via email with the options available to you for travel this year. 

  • Will I be able to get on or off the train at intermediate stations?

    Unfortunately due to the restrictions in place, we are offering fixed return excursions only from either Minehead or Bishops Lydeard. Therefore, it will not be possible to get on or off at intermediate stations this year. Please take a look at our timeable page on our website to see which services are available. 

  • What time should I arrive?

    We will advise you of the time to arrive one week before your journey date via email along with information on where to park, where to access the station and your table/compartment reservations. 

  • Is Car Parking available?

    We have limited free parking at Bishops Lydeard. There is a pay and display car park next to Minehead Station.

  • Can I make group bookings online?

    To ensure that all your group requirements are met, we require all group bookings to be made by telephone on 01643 700398. It is important to book groups in as soon as possible as we have limited capacity on our services. 

  • Do you have Toilets available?

    Toilets are available at Bishops Lydeard and Minehead Station, we also have toilets available on the train. 

  • How can I get in contact with you?

    Please phone us on 01643 704996 or email [email protected]

  • Can dogs travel on the West Somerset Railway?

    Dogs are permitted to travel on standard West Somerset Railway services however are not permitted to travel in the buffet car, or in any carriage where catering is being served by the company. Dogs are not permitted to travel on any of the seats and must remain on the floor at all times. Dogs are not permitted on Dining services which include Tea Coffee and Cake, Steam and Cream, Cheese and Cider and Fish and Chip services. If you are unsure of whether your four legged friend can join you, please contact the railway to double check.