West Somerset Railway

General


  • How do I book tickets through the website?

    To book tickets, please use the 'Events and Experiences' tab on the website where you will have various options. For standard travel, please select our 'rover ticket' page.

  • What time should I arrive at the Station?

    On the date of travel please arrive at no earlier than 45 minutes before your train is due to leave. If you hold tickets please continue on to the platformn, if you need to buy tickets please visit the booking office. 

  • Can I buy tickets on the day in 2022?

    You can purchase tickets on the day of travel from the booking office or on board the train.

  • Can I buy individual tickets in 2022?

    Due to the easing of restrictions, we are now able to offer indivual tickets for adults and children.

  • Are there additional discounts available this year?

    We have kept the price as low as possible for our services this year, and therefore there are no further discounts available. 

  • Will I be able to get on or off the train at intermediate stations?

    Yes, we will now be stopping at all stations. Please note, Donifort Halt is a request stop.

  • Is Car Parking available?

    We have limited free parking at Bishops Lydeard. There is a pay and display car park next to Minehead Station.

  • Can I make group bookings online?

    To ensure that all your group requirements are met, we require all group bookings to be made by telephone on 01643 700398. It is important to book groups in as soon as possible as we have limited capacity on our services. 

  • Do you have Toilets available?

    Toilets are available at Bishops Lydeard and Minehead Station, we also have toilets available on the train. 

  • How can I get in contact with you?

    Please phone us on 01643 704996 or email [email protected]

  • Can dogs travel on the West Somerset Railway?

    Dogs are permitted to travel on standard West Somerset Railway services however are not permitted to travel in the buffet car, or in any carriage where catering is being served by the company. Dogs are not permitted to travel on any of the seats and must remain on the floor at all times. Dogs are not permitted on Dining services which include Tea Coffee and Cake, Steam and Cream, Cheese and Cider and Fish and Chip services. If you are unsure of whether your four legged friend can join you, please contact the railway to double check.

  • Can I pay with cash?

    Tickets are being sold online in most cases, if you are unable to book online please call us on 01643 704996 and we will be able to assist you. Cash can be accepted for tickets, hwoever this would need to be paid to the Minehead information office ahead of your travel date. Please contact us for more details.